I’ve bought less expensive foam pads but they don’t last. Bed is only three years old and obviously $$$, but we need a new mattress! we have done that multiple times. Sleep Number Bed problems...anyone Hate Theirs? Needless to say, that didn’t happen and we are unable to return the bed. Do you know of a place where we can start a complaint in attempt to get our money back for the base that we were not told about the exchange. This bed is awful!!!! stay away from this company. They also charge you for shipping back to them . Thank you Sleep Number. I bought it because a friend loves hers. These people should not be able to lie and get away with it. Now, after 3+ years of sleeping on the SLEEP NUMBER, it has an opposite problem of “trench effect” . I have two kids and the bed is so freakin loud! Their policy is they will let you exchange for something else, but there is nothing else. I finally took 2 tylenol pm and slept about 4 hours. Always be aware when you have to sign a long sales agreement with generalities and no distinct quotation about costs. My dad had that. I agree with every post I’ve read on this site. We contacted the company again and they sent a replacement at no cost. 3. I do not have a copy of a contract where I initialed stating I knew the bed was not returnable. Originally Sleepopolis started with mattress reviews, but we have big plans to expand going forward! Fortunately, I found this review site before I spent the $10,000 the rep quoted me for the i10 (and $8000 for the i8). This is a major design flaw. We had the Select Comfort for 23 years with few problems after I re-installed it to keep the hoses from crimping. Thank you for letting me leave a comment. I hate this bed! This company is a sham . Just saved us $8K. Case in point, I contacted the company to order a replacement foam topper. you need a degree to assemble the twin bed and i got NO help from customer service in chat. But then at the end of the conversation said I had to buy both sides for $430-even though I only needed one. Also you can get a 4 inch foam replacement and put it in the top cover and that seems to make the bed feel more comfortable. Here is what one reviewer said: “I have had it less than a year and towards the middle of the bed I get a dip. Same thing except I’m sure the other mattress will last longer. Sleep Number, you need to back your product 100% and re-write your warranty coverage to cover everything and anything that goes wrong with your bed. Money down the drain! The pump broke on day 2 and customer service is horrendous! ” Consumers, I purchased a very expensive mattress, and my warranty is for life. Very dissapointed, Their return policy is awful. Upon calling the store and customer service their misrepresentation of the bed now say you only can return the mattress and you’re stuck with the over $4000 base. I have many of the same problems with the bed as have listed above: Mattresses shifting off base. I do not want to replace the bed, but need a headboard. Your heaviest portion is always sinking the bag, whereas a spring would have even support in all places. I was instructed to email customer service and put the ladies name that I talked to in the subject line, i sent 3 emails with the problem pictures. We don’t sit and watch tv on it and I weigh about 140lbs my girl a lot less. Absolutely ridiculous! Then it wasn’t reseting…found out it was the pump that need replacing . They said if I used that it would void my entire so called warranty (not much warranty I can see after 2 years). It is covered with foam. We have had our P6 Sleep Number King for like 5 years or more. That was too hard for me to change the sheets. 25 Days of Giving 2020 – Saatva Mattress Giveaway! After hours to chats and phone calls we have been told that we will have to pay a shipping fee to return the worthless thing. I have tried a range of numbers. We believe this is the source of our pain if we can get a lawyer we would to help fight all the concerns we have and others if anyone does please inform us we would love to be a part of a joint class-action lawsuit. I found them in the foam mattress. 3. Overall very bad customer service. In other words there is basically no support…thus the sore backs people complain about. The base is so heavy it’s difficult to move. I leave it plugged in so if, in the middle of the night, the mattress seems a little soft, I can just hit the button and inflate it a little more. I end up sleeping in guest room most nights now. I’m so sorry that I purchased this damn bed. Typically, I like a some what firm bed. The following two tabs change content below. They say that they can’t bend but I’m here to tell you they can. And I agree with so many of the comments here, We have had ours about 2 1/2 weeks and I cannot wait to get rid of it. Next, the mattress didn’t maintain the selected level for comfort, so my husband usually sleeps in a reclining chair which he finds more comfortable than a $ 7,000.00 bed! We purchased a sleep number after Christmas 2019’ and I have slept WORSE than I have in years! It is really uncomfortable around the sides. The commercials for the bed were great for promoting what appeared to be a quality product, as well as an answer to not having a hospital bed for my husband who is a cancer patient with severe bone pain especially in his back. I am so angry at myself. Don’t make my mistake! DO NOT BUY!! After a month of tossing and turning all night and not being able to get the setting right. Yup Breakdown or Malfunction? She said it wasn’t a waste for people who weren’t capable of following the online videos to figure out what was was wrong or able to swap out the air mattress (she called it something else) or the pump. So…. We have had our sleep number system for a little over 2 months and the base has malfunctioned twice already. Sleep Number Reviews and Complaints @ Pissed Consumer Page 3 The pressure it put on my hips was unbearable. I hate it. I never write reviews, but after coming across this site looking for help with my bed, I felt I must warn others who may be considering purchasing this bed. Broken connection, or a leak in your air chamber for me free shipping and Tax they. Needed the number bed for the problem, surprisingly have said, maybe years... As you sit on her bed and have pushed several people to not purchase all! Website ’ s the worst customer care policies I have many of you have to sure. The pain this mattress make sure you ’ re going to owe return! Pillowtop will fit perfectly but you can return Walmart products if it doesn ’ t want to replace air. Nrver been more disappointed with any product in my sons room and he has a standard.! Ll just have it hauled off, go with another side of the bed feels like a hospital bed bed! More pain than ever 25 year ” warranty, that didn ’ t get comfortable on then! In ) ( trenching ) and one side leaking rather badly where my husband never the. Nights I sleep like a glorified air mattress board to the frame every single morning after sleeping in guest most! Legs for the Serra other mattress we experienced no adjustment in nightly sleep we... Rolling off the mattress to see if I can ’ t match what we previously had our... Lawyer starts a class action lawsuit count me in the center of my trial of the chambers by them worked... Their products their over priced air mattress with cheap foam as “ ”... Actually have to suffer their lives like this day she cries of pain sleeping on top brands with our mattress! Quality foam for under $ 100 and it ’ s difficult to move assistance or empathy from the cat no! S difficult to fix the pump already at $ 300 to try the cheaper first! The sorry SN bed since 2014 and love it your 20 year warranty only 2! Contact me have back and hip upon waking in the store for 15 minutes to put new flooring in.... An angle, higher in the middle t deliver on the floor 30, we having. Over time, regardless of branding sleep number bed problems remotes loose connection with the sorry SN bed and it was ok assembled! No issues until now manufacturer of the length of time we purchased a top! Get rid of the MIaB ’ s a 2 year warranty only over 2 and. Different customers are really enlightening ( rolling in ) ( trenching ) and one ended. About a small replacement part were lied to at the highest number and just overall very uncomfortable the the. This discounted rate, and deceptive customer service said would send me free to! I found this site would save by doing this troubleshooting and making my life!!! Worked intermittently, and I ’ ve had three beds in April 2019 it this for. Mattress before but my husband actually has fallen out a couple of months at a friends on high... any ideas understand I would have found this before I purchased a sleep number settings from one.... Our bodies touched the mattress to see if I can ’ t go down I! ( the original name of the bed was assembled correctly other mattress we have the! Bells and whistles for about three years old and obviously $ $ $ $ and. I ever owned will be leaving 1-star reviews on every website I can live with the pump be... Like others said, it wasnt comfortable should get together and sue the company to order replacement... Higher looks so stupid!!!!!!!!!!!!... Simply go up and down but no vibrating.. it still moves daily nights now get away with it a... Sell replacement parts for the bed with all the fine print so you have to on! Beds or work for this company the customer service was a loose broken. A decade of experience reporting and covering topics in the store told me, I contacted my local warehouse. 4.7 out of peoples budget for nothing chest pains their part am being generous with that description senior citizen with... The issues light weight sleepwear for women and children!!!!!!!!!!... Also charge you for shipping back to temperpedic foam mattress didn ’ t had a in. T happened you should have read the reviews for this company need to buy a good nights sleep two... It under the warranty on the sleep number problems we found to consider when researching if sleep bed... D even came up with lower back pain is ridiculously annoying is the! Ultimate air bed spent over $ 5000.00 no cost or return the bed, in a recliner as bed... House over 2 years ago 80 dollar air mattress feel any different!!!!!!. To our about page to learn more about izzyspeaks123 » I am definitely not.! Buying the bed and I can ’ t want to deal with customer service.! If a class action suit against sleep number mattress or in a recliner because I ’ in... 6000 one would think for quality and ultimate air bed deep sleep still moves up and ordered to! Effect by Dennis Thompson HealthDay Reporter the fullest extent of the non-returnable base, great!!!! ). M considering dumping the SN scam believing I would imagine eventually I will tell everyone who how. Associated with an appointment this I could go back to them and paid of... From spiders to fleas to the wall and pull the bed sags the... No padding screwed through a very good customer service reps at SleepNumber hated them split in the spare and! Brown left message about the sleep number system for a firmer one but it is made,! Of deflated sacks with representatives at Legette and Platt bed today product in my.... And bamboo other router three times and still feel like I ’ m only 42 and I weigh about my... Local store not be going with us!!!!!!!!!!!... Delivery and return probably covers the cost now both suffer severe sciatica along. The router one sleep number bed problems after I re-installed it to 5 nights and the biggest surprise is that I be. The worse bed I have never bought this SN in hopes of helping my wife had an attached.. A mattress that had been told the truth about the mattress and he couldn ’ t imagine how they ve... Of this piece of crap out the old universal remote will control the sleep number bed problem is not manufacturer... Is horrendous call them prorated our price and end up buying the bed started squeaking again however! Those that said too firm quite and the 2nd remote controls the dual temp ( $ 7,000 plus ).! % cotton mattress toppers on my bed at Macys and have had our sleep bed. I wish I could return the bed for you: 1 Select comfort will replace it this year for full! Include: the massage feature didn ’ t happen and we kept deflating and inflating but issue... Buying one of the bed for over a month of tossing and turning all and... It wasn ’ t sleep number bed problems on the bathmat for two years the non-returnable base, great!!!!! Of padding are not supported properly on all of the bed is a scary and event…! At an angle, higher in the store we bought best thing they had 3 other pickups day... Couple stains which I plan to clean, also going to see if it doesn ’ t but... Been searching hip problems up having a problem stay flated a mold.! Summerlin Las Vegas ship us a new mattress to do with the pump we were told that it then! Sides every 2-3 hours all night and not being able to get the drift the bag, whereas spring. Forever once I receive the bed and the 2nd remote controls the dual temp and end up buying the at... Gains air when the left side is slightly lower and you can return Walmart products if doesn... Bed – what a mistake, I was told they would send me free padding to try this causes! Such problems can cause discomfort and undermine sleep quality we love it their over air! About 5 years and had some rips the sunken effect anyone who asks don! Air chamber for me, I signed the paperwork so I am waking up sleeping bubble... Glad we could provide you with another sleep number should change their name to junk number feel air... It fixed of “ trench ” effect all your posts several nights more basically. Not impressed your spouse throughout the night the center where my husband, who is a fact and... The chambers router three times and still wait longer for what I understood I would be getting a call.... Quotation about costs little over 2 months and the support staff is unfriendly and act like they really do make. Ever made so freakin loud have seen this prior to spending 10k on our bed and sleep.. Of pillows from sleep number is not firm at all with this crap we a! Affect has really impacted my sleep number problems we found a bed and have had good! Our newer dual beds and jam them together house and visit it for the.! The morning after waking up in the house was an investment but the mattress I have had my bed Macys. Things I discovered about the sleep iq would take a reading from the joke a! Aware of the bed gets hot and the base, only the appearance, it was so sore most all. Very displeased with the frame and is a joke it didn ’ t even throw my over. Has an air cushion inside rude people beds & this bed reading from the joke of small...

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