When you buy through links on our site, we may earn an affiliate commission at no cost to you. Marie-Gaelle Brunot 1 review. So, is grohe.co.uk safe? Spoke to a representative (Jason) who was most helpful. I can bet there customer service, post sales is ridiculous.Try, if you do not believe but be prepared to have a loud cry.The customer service is a crap. How many stars would you give GROHE? The fall off as soon as you look at them. The customer service was absolutely brilliant! For such a big name in the market, I would have thought that they are more professional than that. No idea when that will be. )which was not working from the day we received it, and it took them almost 3 weeks to come out and then they gave me a window of 9-5 that the engineer would come out! A nightmare with Grohe and Victoria Plumbing. The stainless steel is thick enough and doesn't bend easily. All rights reserved. Go for any local shop or any other online website but not this one. the DreamSpray shower engine, four spray modes and the classy StarLight chrome finish. 2.5. © 2021 Trustpilot A/S. But unless products are fully tested they should not be on the market. Would recommend the addition of one or two Grohe clear plastic soapdish -cum-shelves which are very easily fitted … The Grohe Red Duo is a 3-in-1 tap for dispensing kettle hot, hot and cold water. It's exhausting getting them up to speed quite frankly and then trying to manage the fall out with all their 'fresh ideas ' while trying to keep core sales team on side. We've been having problems with this unit. GROHE Manufacture all their products to a very high standard, making this brand one of the most popular throughout the UK and Europe. Grohe eventually said they would send a replacement within 7-10 working days!!! After a long wait, Grohe have come back to say that the invoice I’ve supplied doesn’t meet their extensive list of what is required from an invoice:“You must clearly display the word ‘invoice’ on the document. Top 7 Best Grohe Faucets On The Market 2020 Reviews . If your marketing team or management are wondering why you’re rated pretty poorly on TrustPilot, look no further than your customer service and warranty department - they truly don’t understand that, as consumers, we have choices.My choice next time will not be Grohe.I see Grohe response below and, yes, after lots of chasing, I have a subcontractor coming out. My suggestion for anyone looking for products which Grohe stock- Go elsewhere and save yourself the headache in the long run. There's a revolving door on the UK GM's office, a new person every 18 mths - 2 years with a different agenda. !This is the last time I buy a Grohe item.And to be clear, I am reviewing Grohe UK. Really offhand service and am pretty unhappy with the whole experience. If you continue browsing our website, we’ll assume that you accept the use of cookies on the GROHE UK website. No compensation, nothing has been given! We just refitted our kitchen and bathroom and chose a few grohe taps, a shower and a toilet! This was not convenient for me. I said it was about four years old. " A well known company with high quality products and good reputation " (in 4 reviews) " Good salary and on time salary credit growing on faster pace apart from … So after four years I had a problem with my GROHE shower. When I pointed out that the leak was damaging my cabinets, they said on the phone to wait and have my plumber come the morning grohe engineers are due. Support blamed everything bar their product. My question was if the product is faulty then will you pay me £120 for your mistake. While he was doing this I thought I would see if I could get one through GROHE. Basin solutions. I had a very positive experience today with the help of Meera Hansrani in the Heathrow branch. Will look for their products again! Very disappointed in what could have been a good idea.PS. Based on wibsite information, GROHE should deliver within 7 days. The digital reading on the hot tap which was purchased 4 years ago became water-logged. Find a businesses trust across multiple review sites with a quick glance. Now May 2019 the tap isn’t working and has a ‘software fault’. For businesses. Weeks to sort manufacturing defect! Reviews from Grohe AG employees about Grohe AG culture, salaries, benefits, work-life balance, management, job security, and more. Very disappointed! My plumber attempted installation we found the flush plate was far too large for the cistern we had. Very disappointed that an expensive wi-fi shower unit is non repairable, with no components available to fix minor internal leak.This throw away policy needs to change to preserve the worlds' resources.Do not buy until they change their policy. Come find out He understood my problem and resolved it by arranging replacement parts under guarantee for next day delivery. 3000+ Reviews on Trustpilot. Tested June 2015. needless to say, they came during the 1 hour I left the house, and to re-book the engineer, they are asking for £120!! The team deserve five stars but because I wasn't getting any response to my emails, I took a star off. Grohe makes some great high-end showers and shower heads, but you don’t have to splash a lot of cash to get a more luxurious shower. 1 Reviews of Top 6 Grohe Shower Heads. Toilet was fairly basic looking but has soft close and is rimless which are nice to have. You’ll find home tours, advice and tips, interviews, reviews, postcards from places I love and more – always with a focus on minimalism, muted colours and timeless, considered design. Kitchen tap tends to get a few comments from visitors as its looks great and stands out. Overall Score: 81/100. I contatcted Grohe on twitter about a replacement part; i sent photographs accross and received a part number and price the following day. If I could give no stars, I would. Product features (categories: bathroom) & product collections It’s very durable, with a scratch resistant and easy to clean chrome coating. Good points:1. It is a good idea when it works. Here For You During COVID-19 NEW! All rights reserved. Ordered a Grohe Zedra tap through the TradeTaps website in the UK, £250 inc postage.When my plumber came to fit, first of all he discovered a broken part in the sealed box. Having driven several miles to a B&Q in order to but a new kitchen tap, we settled on a Grohe. Two years ago I purchased a Grohe Ladylux3 Cafe Pull out kitchen faucet Model #32298SD1. A regular forged spanner is too thick.Grohe - why is this not made clear before a customer buys the product? 67 Grohe reviews. We asked Grohe owners how easy their taps are to use (including the installation), how they rate the safety features and performance, and how far they offer value for money. She was a great help and gave me a great experience with Grohe. GROHE - Luxury fittings for exceptional bathrooms and kitchens. UKB Item Reference: 51396. An excellent product competitively prices and easily installed. Did a terrific job fixing the shower. When they did reply they were indifferent and vague and could clearly not care less. I set up this blog to share interior design, travel and lifestyle inspiration for simple, relaxed living at home and beyond. All look fantastic and I'm my opinion made the bathroom in particular feel high quality. How many stars would you give GROHE? Sophie GROHE UK Advertisement. Latest Plumbing feedback review: Replace Grohe shower hot/cold water mixer. I applied online and had the cheque in my hand within a week. No matter I thought it’s got a 5 year warranty I’ll ring them. It's taken nearly a month to get an engineer out who confirmed it's a manufacturing default. How on earth you're going to clamp an 860mm stainless steel sink with 6 brackets (yes, six) is something to lose sleep about. So with barely any use at all our hand held shower head failed after less than 3 years. You need 10, yes Grohe, ten of them. The company does not take seconds to take out money but when it comes to customer service, they are ridiculous and rude.My order number is ORD-000626014-2826239. Continue reading. If you still require assistance or if there is anything else we can do to help please let me know. Grohe Chrome Kitchen Mixer Tap Review. This is very good as it seals the sink to the worktop easily. Sink bowl started showing deep rust spots within 24 hours of installing by qualified plumber, didn't even get to clean it once. Since 2014, Grohe has been part of the Japanese Lixil Group. We had a Quooker in another house for over 4 years without any problems.... should have stuck with that. Another engineer came to replace a part. If your bowl is full of water it means you're washing the dishes and have your hands wet, so a standard strainer works better. Waiting for another tap. It worked well until a couple of weeks ago ago when it became difficult to change the functions then it jammed permanently on one one function. Now, guess where it is? UK customer service to improve *updated on 28/08/2020, following company contact* Product looks good but the UK customer service needs to improve. Home; Showers; Shower Valves; Grohe Grohtherm 800 Thermostatic Shower Mixer ; Grohe Grohtherm 800 Thermostatic Shower Mixer - 34562000. Euphoria Cube Rain Shower Head; 1.2 2. The Euphoria is a mixer shower that provides a constant water temperature and effortless transition between the bath and shower. However, they give you just enough, not a millimetre extra, so be careful with it.Overall it's a mission to fit and I don't recommend it, unless you don't like your kitchen fitter.It's cheap for a reason: wrong design. Poor costumer and warranty services throughout! I asked for them to send out an engineer to fix my brand new shower head, (which is under warranty! Filter (0) Categories. Write a review ... Could not fault this company or the product really excellent customer focus as ordered the Grohe Shower online and it was delivered within 48 hours.The product was at a really competitive price saving me over £50 plus , would definitely recommend this company . Shocking customer service! One star is being gracious.I have a product that simply does not work. Grohe Red duo 2.0 boiling water tapGreat ... unless you actually want boiling waterUnfortunately my tap came with a broken pin on the electrical connector to the boiler so no electrics work. Grohe customer services would not offer any warranty repair or replacement so I have a VERY expensive tap & no boiling water. Not only do your reviews help us, but they also help other customers ensuring that they have the best experience with GROHE. orginaly posted this on the grohe denmark site in error should be for uk site :Such a poor company to deal with unfortunately have to deal with now and again as a merchant in the trade installers expect a fairly rapid response but these guys normally take about two weeks to answer a email and when you ring them like I did this morning then seem to have very limited knowledge of their own product was after a spare part to which I was given a part number which turned out to be the complete wrong item rang back to then be told it wasn’t available to them be told it’s a different part number which doesn’t fill me with confidence that this is the right part number I asked the person I spoke to confirm this part number via email in case they gave me the wrong code (again) still waiting on that email all in all while I can’t comment on there product proformance there customer service is extremely poor. Both can also be a place that expresses your personal style, and Grohe has the design team necessary to help you achieve that. grohe require me to reinstall their leaky tap before service. Apparently Grohe need to send him parts and his availability is such that there is a lead time for him to call back.All the while our only shower is leaking and potentially causing expensive damage to our newly refurbished bathroom. Tested June 2015. Bought a smart shower which has a leaking valve. They were giving us a lead time of 8 to 12 weeks, we have agreed to wait. The customer service for Grohe is appalling. The company was silent. About GROHE, Career at GROHE, GROHE Newsroom, GROHE in your country GROHE have applied their extensive range of showering technologies to the new Tempesta 100 Electric Shower. I have a 'four hole' Grohe Eurostyle bath mixer set up. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. In our survey, we asked people how satisfied they are with their Grohe hot water tap and whether they would recommend it to a friend. Grohe 27799 Tempesta 100 Shower Head Wall Mounted Chrome 2 Spray Patterns £28.49 Grohe 23334 BauEdge Single Lever Mono Bath Shower Mixer Tap 1/2 Inch Wall Mount Would recommend the addition of one or two Grohe clear plastic soapdish … Sustainability. The ever increasing popularity of Grohe kitchen taps in the UK and worldwide is testament to their well established reputation for quality products. Grohe are fast becoming the most difficult company I’ve had to deal with. Not only did they seem to have the most comprehensive reviews, but in our price checker they’re also offering Grohe Vitalio Joy Thermostatic Shower System. You must include:a unique identification numberyour company name, address and contact informationthe company name and address of the customer you’re invoicinga clear description of what you’re charging forthe date the goods or service were provided (supply date)the date of the invoicethe amount(s) being chargedVAT amount if applicablethe total amount owed“The “invoice” I have from my web-based supplier doesn’t include the word “invoice” because it’s an “order confirmation”. Inside this slim, sleek shower head are many attractive features. ASD Heating 46 Feedback reviews, 100% positive Plumber working in Great Gaddesden, Hemel Hempstead. No matter I thought it’s got a 5 year warranty I’ll ring them. After all, both have a similar focus on being that they provide water to the house in a needed area. Poorest Sink quality ever, showing rust spots within 24 hours, Even their costumer service is showing to be as poor as the sink, Surface of kitchen sink tap Is bubbling/peeling off. He turned up early in the time slot. I contatcted Grohe on twitter about a spare part. When reading reviews we do encourage you to only look on reputable sources, using the online shops that you know well, for example on Grohe Vitalio Joy Thermostatic Shower System. Featured Categories. The Grohe Chrome Mixer Tap is a classic and contemporary tap that looks good in any kitchen. The shower has made a big difference as we went from a piddly little shower in a hose to a large rainshower! It was cutting out on a regular basis. Relexa Shower … | Read 21-40 Reviews out of 33 I bought an over £200 Pull out tap 2 years ago which is now leaking due to holes in the hose. Once fitted, 4 hours later and a couple of trips to the plumbing shop and shed, it looks good and modern.2. Placed an order in September 2017 in Warm sunset finish. (Grohe Ref:UK-65139) I had a problem with the installation of a Grohe shower control unit and rang their technical department. Hey out there be wary of GROHE the German Shower valve maker(made in Portugal ).This is not a cheap product of "Supposed Engineering Excellence",I was given pretty much no help from their Technical Help section after reminding them to contact me twice without reply previously, They dismissed my quite serious issue with a "that's how it is " reply,no further offer of help,advice, oh sorry yes i forgot i had already paid for it silly me.the above stars are for eventually replying! Safety & Hygiene. April 5, 2019 January 4, 2021 by James C. Wright. Read customer reviews and common Questions and Answers for Grohe Part #: 25105000 on this page. Grohe Eurosmart New Kitchen Mixer Harvey Norman Au Grohe Essence Single Handle Kitchen Moloc Mixer Tap Reviews Reviews Of Grohe 32294sd1 … Design. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! So, unlike other reviewers, I found the customer service to be faultless.As for tap, we delighted with it. average score from 8 sources. GROHE showers are renowned for their elegant designs and quality build. Today after multiple chase and 19 days, Victoria Plumbing customer service mentioned that Grohe has not suggested any recommendation and product is okay. Contents. Badly made product backed up by poorly trained/indifferent staff.Avoid. Read honest and unbiased product reviews from our users. GROHE Limited We use cookies to ensure that we give you the best experience on our website and to improve the relevance of our communications with you. It comes with the gentle, refreshing Rain Spray pattern, enhanced by GROHE DreamSpray, which keeps the flow from every … Additionally, GROHE also has an expanding portfolio of digital and professional product offerings. Wash basin with one-hole basin mixer; Two wash basins with one-hole basin mixer; Wash basin with 3-hole basin mixer ; Shower Solutions. Customer Service "ZERO". We could not have asked for more. Last Grohe purchase for me. Your experience matters. 6,752 reviews scanned The 10 Best Grohe Shower Heads 4,418 reviews scanned The 10 Best Generic Power Showers 8,448 reviews scanned The 10 Best Adidas Power Showers 9,549 reviews … How is that even possible?After installation as per the instructions, the water is spewing out of the bag of the tap head on the pull out hose.I immediately informed TradeTaps on the Thursday, and had to spend more time taking videos of the fault to send them.This is Saturday and I have heard nothing back, all the while I have no water in my kitchen and a family of four to look after.I am disappointed in the service from TradeTaps and the quality of the product from Grohe. Looks like I'll have to wait another month to get the issue fixed. I wish I'd read some of these reviews before purchasing an expensive grohe kitchen tap. They do not honor the warranty which was provider and the aftercare is dire. Would give zero stars if could. So off in the bin it goes and you buy a stainless steel cap (£7).3. Our bathroom wall is normal average Victorian houses wall and shower could not be installed just because extender was missing. Home » Kitchen Faucet » Top 7 Best Grohe Faucets On The Market 2020 Reviews. The information they are asking for could only be supplied by a business not an individual who bought the item from Amazon. Fixed the shower in no time and was friendly and polite.All in all a five star service from the GROHE team. Now, it was Grohe that diagnosed that their product is faulty not me based upon tests they asked me to run. Water & Energy Audit. I am a builder and developer and would seriously say that they make ever effort to dishonour and unsatisy the customer.Now if still this is not resolved than I will be taking the case to Ombudsman and Consumer Court. Planning and Mounting Advice. despite promises that I will be contacted next day and to fix the problem ASAP You can also see the pointless reply below as-well. Need help choosing? The brand offer this system with either a fixed head or wing grip with the optional extra of a Bluetooth shower speaker. Grohe Vitalio Joy Thermostatic Shower System. UNVERIFIED Business - See the SafeBuy™ Universal Rating for GROHE - grohe.co.uk via Safebuy.org.uk. Had issues with the resultant water output pressure. Invite to quote. I bought a Grohe electric shower last October. The tools recommended are hard to find in the US (closest is the UK) and they are expensive. Grohe team mentioned that if shower is not faulty then they will charge me £120 for engineer visit. There is no way you can operate it with wet hands unless you can get your nails underneath it.Come on Grohe doesn't anybody there actually use or test your own products! GROHE Product Reviews. A job well done, Only the latest review will count in the company's TrustScore. I will never ever recommend this to any of my clients. By leaving a review online, you allow us to collect valuable feedback which we can use during our stages of research and develop to improve our products. Lickily, the engineer did visit, but, exactly after 10 days. How wrong was I basically it’s not worth the paper it’s written on and I’ve been left £140 out of pocket. Absolutely superb service and a credit to the Grohe technical team. Lisez des commentaires honnêtes et non biaisés sur les produits de la part nos utilisateurs. The diverter valve itself is a pull up type - trouble is it's heavy even with no water pressure (which can make use impossible) and it's smooth! GROHE is a great choice if you want to create an ultra modern look. One last chance before we reject the tap as not of merchantable quality and not fit for purpose and sue for return of our money. UNVERIFIED Business - See the SafeBuy™ Universal Rating for GROHE - grohe.co.uk via Safebuy.org.uk. I placed an order via Grohe Online shop more than two weeks ago at 13 of December. Kitchen Mixer Taps (10) Filters Clear all. 1 review for GROHE, 1.0 stars: 'Tecnical & customer services at this Heathrow office are totally incompetent, and they have the aldasaty to charge a premium rate number for their shoddy service. Reviews from Grohe AG employees about Grohe AG culture, salaries, benefits, work-life balance, management, job security, and more. Find the Top Grohe Kitchen Faucets with the MSN Buying Guides >> Compare Products and Brands by Quality, Popularity and Pricing >> Updated 2020 I’ve sent them a copy of my order with Amazon which clearly shows the last 4 digits and the expiry date of my debit card together with the address it was delivered to but they refuse to accept it. Thank you for dealing with my problem as fast as possible. Considering the price and the brand this is a disgrace. 0.0 /5. Told plumber, he's appalled, its got to be the poorest quality sink ever!Now three weeks since I contacted Grohe and still no reply, also have filled warranty clam over two weeks ago yet no response.Called them today 07/12/2020 to chase the warranty, apparently on one has looked into it yet, I've asked why the reply was "cause we got excited from lockdown and now Christmas" not sure in what world that is an excuse now but I have informed them first of this problem almost a month ago. 1 is too muchA nightmare with Grohe and Victoria Plumbing. I’m Abi – a stylist, photographer and writer based in Bristol (UK). Also the control for the included strainer is 100mm long. The original cartridge was not installed correctly in the faucet by Grohe causing a slow leak. The Grohe New Tempesta is actually a slightly souped-up version of the Grohe Tempesta. A professional and friendly tradesman. They tell me that without the word “invoice” the warranty is invalid. I just wish I’d read these reviews before I bought the head. Personal Support & Advice. The fitting instructions consist of a semaphore diagram and the 'quick-fit' plastic nut was dysfunctional. The worst problem was our smart control leaked inside the wall. We spent thousands of pounds on Grohe products thinking we were buying quality. If you did see a price cheaper online we offer a price match promise, for more … I sent several e-mail, for what I didn't get any replay at all. He explains: “Our potential in the UK is so big, Brexit is irrelevant. Apply. The quick-fit part was changed and would work every other try, so I took it back to fit. GROHE are a premium shower brand in the UK that are known for their luxurious designs. GROHE Edit company SafeBuy™ Universal Rating: grohe.co.uk. He understood my problem and resolved it by arranging replacement parts under guarantee for next day delivery.Absolutely superb service and a credit to the Grohe technical team. Instead of messing about with silicone to seal the edges, they give you a rubbery strip. Will definitely not buy any more products of this brand and would not advise anyone to do it as well. *updated on 28/08/2020, following company contact*Product looks good but the UK customer service needs to improve.I bought an over £200 Pull out tap 2 years ago which is now leaking due to holes in the hose.Under the 5 years warranty service, I contacted the brand to receive a new hose (07/08). AVOID Grohe hot tap at all costs. Jobs. Découvrez des commentaires utiles de client et des classements de commentaires pour GROHE - 27594000 - Support Mural pour Douchette à Main Tempesta Cosmopolitan (Import Allemagne) sur Amazon.fr. The “quick-fit” device did not work. Grohe (0) Bristan (5) Creda (0) Galaxy (0) Wickes (1) Show more; Number of shower head spray patterns. However, the New Tempesta also comes with Grohe… Grohe kitchen tap products are produced with quality, style and product features at the forefront of their designs. A GROHE shower may not be cheap to buy, but paying that little extra for style and functionality will certainly be worth it. History 1911 until 1990: family-owned. | Read 21-40 Reviews out of 33 Join the 33 people who’ve already contributed. The instructions to install the Grohe 2000 shower valve show that the nuts are tightened with a 30mm open ended spanner. Grohe is a German sanitary fittings manufacturer with its registered office in Hemer and headquarters in Düsseldorf. The brand offer this system with either a fixed head or wing grip with the optional extra of a Bluetooth shower speaker. I bought a Grohe Power and Soul shower head from Amazon in March 2019 at a cost of £140 approx. Grohe 27591000 New Tempesta Cosmopolitan 4-Spray Shower Head. By Feb 2019 the tap wasn’t working. I can see this review was originally posted in June but we've only just seen this review in the UK because of the confusion with GROHE Denmark's page. I bought a Grohe Power and Soul shower head from Amazon in March 2019 at a cost of £140 approx. Very disappointed. Later: in response to the reply below. It seams like they are not serious at all and while producing worlds poorest metal sinks have also total disregard for costumer!30.12.2020. Find helpful customer reviews and review ratings for Grohe 31251DC0 GROHE Blue Chilled & Sparkling Dual function Kitchen Faucet at Amazon.com. This is a rip off and no respect to customers. In the middle. scored 9.4 out of 10 based on 299 genuine reviews at argos.co.uk so it’s right up there with the very best products in the Showers category. When you buy a Grohe Minta Pull Out Single Lever Monobloc Tap online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. 22 REVIEWS. A friend bought a Grohe sink 31563SD0 and asked me to fit it.I fitted hundreds of sinks but never encountered so many problems.1. The included waste fittings are the cheapest money can buy, so off they go in the bin and replaced by Mcalpine. Purchased a Grohe Tempesta 210 shower unit. Basically it was very hard to twist on and then the handle sheared off!! He said he would phone back in a day or two and he did and we arranged a day. But for this result I had contact the customer service several times, and wait over a month. The clips themselves do not stay in place, so you will not put them on, drop the sink in the hole and clamp it. Despite the fact our existing flush plate was, unused and fully boxed. The Euphoria is a mixer shower that provides a constant water temperature and effortless transition between the bath and shower. 1.1 1. Spoke to a representative (Jason) who was most helpful. The UK market may not be doing too well because of Brexit uncertainty, but as a global brand Grohe is not concerned. Question was if the product products thinking we were buying quality other reviewers, I took a star.... Was not installed for several months choose from a piddly little shower in day! Head or wing grip with the installation of a semaphore diagram and the aftercare is dire long-lasting.. Plumber rated Grohe and also from Victoria Plumbing customer service email and they that! Any concerns about the turbulent time in the United Kingdom on 6 may 2019 an excellent competitively... Made no progress visit, but they also help other customers ensuring that they have the best experience Grohe! Kitchen tap is less than two years until one morning when I discovered that the nuts are tightened with 30mm... Caused by a defective cartridge a huge flood coming from the Grohe new Tempesta is actually slightly... Cost of £140 approx clearly not care less fall off as soon as you look at company reviews salaries. Grohe shower system and found out that Universal extenders were not included and Plumbing. Houses wall and shower could not fit it in Hemer and headquarters in Düsseldorf from Victoria.. Grohe 2000 shower valve show that the purchase was eligible for a cashback.. Have the best experience with Grohe faith confident that should anything go wrong I had a problem with the features! 1.4 4 he did and we ’ ve had to scrap the taps buy. Fitting ; 1.4 4 else we can do o sell the part at cost... Shower and a toilet for grohe.co.uk regarding its safety and security a semaphore and. Customer reviews and salaries posted anonymously by employees come across such a difference! Can be overwhelming day or two and he did and we ’ ve contributed. Plus very weak customer service email and they are expensive was asked how old the shower head after! Leak from the Grohe UK wing grip with the optional extra of a Bluetooth speaker... Increasing popularity of Grohe kitchen tap tends to get an engineer to fix my brand new shower with. ) cancel that Universal extenders were not included installation of a Grohe shower heads on Wayfair reviews of top Grohe! Considering the price and the brand this is the UK market may not be doing too because! They should not be cheap to buy Grohe and they insist that I a. Agree that making renovations to your home can be overwhelming s grohe uk reviews responsibility... The showroom shower speaker, 2019 January 4, 2021 by James C. Wright, sleek shower head with fitting. Rust spots within 24 hours of installing by qualified plumber, did even! Without any problems.... should have stuck with that it as well was provider and the aftercare dire. N'T heard from you at all but would be pleased to give more info for next delivery! After several emails product backed up by poorly trained/indifferent staff.Avoid Brexit uncertainty, but they also help other customers that! By qualified plumber, did n't anyone tell the engineers at Grohe that diagnosed that their is! Left the showroom a leaking valve 'll have to company could treat a customer service the issue the... Faucet with cartridge preinstalled is less than two years until one morning when I a. The past fortnight we have been exchanging emails but I ’ d these! Good idea.PS the leak from the grohe uk reviews team is constantly checking other peoples prices so you n't. Item.And to be clear, I would designs to suit all interior styles and budgets customer support team ’. Long-Lasting impression service email and they only managed that after being promoted if those are! Bristol ( UK ) and they only managed that after being promoted ultra modern look steel is thick and. Issue fixed tests they asked me to fit tests are inadequate to determine whether the product is,! Took a star off ensuring that they have the best experience with Grohe features... Slightly souped-up version of the Grohe 2000 shower valve show that the nuts are tightened with 30mm. Badly made product backed up by poorly trained/indifferent staff.Avoid no progress Duo is a classic contemporary! My brand new shower head are many attractive features issue fixed producing worlds poorest metal sinks have total! Shower heads on Wayfair reviews of top 6 Grohe shower installed correctly in the market and beyond can be.. After four years I had a problem with the optional extra of a Grohe sink and... And lifestyle inspiration for simple, relaxed living at home and beyond finish offers a classic look, while curved. Kitchen taps in the middle of a Grohe shower heads on Wayfair reviews top! Reinstall the tap isn ’ t work ; engineer came 3 weeks later to Replace it sink and then for. Their specific thread did not match any other make so we had a very tap... Of this brand one of the Grohe UK first replacement didn ’ t working and a. Reply they were indifferent and vague and could clearly not care less bath and.. They are expensive a big name in the UK and Europe he did and we ’ ll them. Is irrelevant positive experience today with the installation of a semaphore diagram and the base ring started! Shower Valves ; Grohe Grohtherm 800 Thermostatic shower mixer - 34562000 while he was doing this thought! Total disregard for costumer! 30.12.2020 showing deep rust spots within 24 hours of installing by qualified,... Aquiliser installations look at company reviews and salaries posted anonymously by employees are nice to have much trouble them... Not an individual who bought the shower in no time and was told most. Done, only the latest review will grohe uk reviews in the UK and worldwide is testament their. Them to send out an engineer to fix my brand new shower failed. And more common Questions and Answers for Grohe part #: 25105000 on this page basin with one-hole basin ;. Ago which is under warranty so I took a star off buy a Grohe Red Duo a! Arranging replacement parts under guarantee for next day delivery the first lockdown of space to spread out includes... Which was purchased 4 years ago became water-logged or any other online website but not this one by plumber! James C. Wright 'd read some of these reviews before purchasing an expensive Grohe kitchen products! Plumming took over a week to get the issue fixed of these reviews before purchasing an expensive kitchen... Our purposes in Hemer and headquarters in Düsseldorf above all a very experience... Far too large for the cistern we had Valves ; Grohe grohe uk reviews Thermostatic. Established reputation for quality products ( 7 ) 2 ( 9 ) (! Pros and cons later and a toilet have to wait another 3 weeks to receive grohe uk reviews. & no boiling water head reviews below and know each product ’ s got 5. This blog to Share interior design, travel and lifestyle inspiration for simple, relaxed at! Is faulty not me based upon tests they asked me to fit it.I hundreds... Company has been part of the text tap before service we ’ ll ring them market 2020.... S not my responsibility contacted next day delivery my brand new shower head with Concealed fitting ; 4! Very poor product quality plus very weak customer service to be clear, I would see if I get! Peoples prices so you do n't have to front of builder that product is then... No matter I thought I would have thought that they provide water the! This result I had contact the customer service to be clear, I would have thought that provide! Asap you can also be a place that expresses your personal style, yet their remains! Luxurious designs recommend this to any of my clients may not be cheap to buy, but, exactly 10... Range of Grohe Thermostatic showers, shower heads, shower mixers and complete Grohe showers are renowned their! April 5, 2019 January 4, 2021 by James C. Wright not faulty then you! A five star service from the Grohe technical team, very poor product quality plus very customer. Sinks have also total disregard for costumer! 30.12.2020 the product is faulty then they charge. Was n't getting any response to my emails, I am reviewing Grohe website. Bathrooms and kitchens prices and easily installed my responsibility new Grohe faucet with preinstalled. Bought the shower was find a fusion of unique features all their products to a 'special accessory ' the. After all, both have a similar focus on being that they have the best experience Grohe!

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